As students proceeded to perform the online registration on DU’s online portal they faced several technical glitches such as delay in receiving the OTP (one-time password), non-functioning online calculator etc. The online registration process was commenced by the DU on Thursday.
On the first day, many parents and students had complained that the online calculator was not functioning properly. The online calculator is a new feature on the DU’s admission portal.
"After logging in and keying in my child's marks, I chose the suggestive online calculator to calculate the best of four aggregate, but it picked up random marks and gave a wrong percentage," said a parent.
An admission official said that the feature is not yet functional and will be made functional once the cut-offs are released by the university. Initially, the university officials had admitted that there were issues with the functioning of the online calculator.
One of the parents has alleged that these are mere tactics by the university to cause delay and the university could have said that the calculator will become only after the cut-offs are announced.
Another problem was the delay in receiving the OTP on time to complete the registration process. "I had registered on the DU portal on Thursday night but did not get the OTP during the 15-minute mandatory time. Now, I am worried whether I will be able to register again on the website with the same email ID I used or not," said S K Vijay, a parent, from Saket.
Another parent said, "I had registered on the Delhi University admission portal at 9.30 pm on Thursday and after filling in the details, I was informed that the OTP will be sent to my phone within 15 minutes. I received the OTP at 4.38 am on Friday."
The officials from the university had admitted that due to heavy traffic on the website, there was a delay in sending the OTPs to the registered users.
Vinod Tiwari, who had come from Lucknow, said, "My daughter had filled in the marks for all the subjects but after we got a printout, her marks for Biology were missing from the printout. We informed about this to the officials and even wrote an email to DU Registrar about it. They said the marks are there in the database and we should not be worried."
The officials claimed that this year the portal is mobile-friendly and will work perfectly even on 2G network.